BHALADHARE, R. .; RISHIPATHAK, P. . Optimizing Quality of Hospital Services and Inpatient Satisfaction through Lean Principles. International Journal of Statistics in Medical Research, [S. l.], v. 13, p. 450–455, 2024. DOI: 10.6000/1929-6029.2024.13.39. Disponível em: https://mail.lifescienceglobal.com/pms/index.php/ijsmr/article/view/9987. Acesso em: 5 jan. 2025.