Travel Decisions: The Effect of Facebook Posts According to Gender
DOI:
https://doi.org/10.6000/1929-7092.2019.08.158Keywords:
Innovation, Tourism, Social Networks, Facebook, Travel informationAbstract
Supporting Ferreira (2012), Mariani et al. (2016) and Rodríguez‐Vázquez et al. (2017), it is essential to study the impact of social networks in the tourism sector, as they constitute innovative practices, with a substantial number of users involved. We aimed to understand the impact that Facebook posts have on the choice of a tourist destination. We thus prepared an online questionnaire, which obtained 361 answers, from a convenience sample involving international contacts of the authors, from 22 countries. This study revealed that men are much more influenced by Facebook posts, related to travel destinations, than women. We did inferential statistics, namely the chi square test, and we conclude that there does seem to be an association between gender and the influence of Facebook posts, at the 0.1% level. This may mean that tourism marketing firms may need to adjust their approach. We suggest that future research investigate further this phenomenon.
References
Acquisti, A., & Gross, R. (2006). Imagined Communities: Awareness, Information Sharing, and Privacy on the Facebook. In G. Danezis & P. Golle (Eds.), Lecture Notes in Computer Science, vol 4258. International Workshop on Privacy Enhancing Technologies (pp. 36–58). Springer. https://doi.org/10.1007/11957454_3
Alves, M. M. (2012). O papel das redes sociais no turismo: Uma análise da situação das agências de turismo do distrito federal - Brasil. Revista Turismo & Desenvolvimento, (17/18), pp. 87–89. Retrieved from https://www.ua.pt/Read Object.aspx?obj=35043
Asvikaa, V.S., & Gupta, D. (2018). The Social Travelers: Factors Impacting Influence of Location Sharing In Social Media On Motivation To Travel. ICACCI 2018 International Conference on Advances in Computing, Communications and Informatics, 8554658, pp. 1543-1546 https://doi.org/10.1109/ICACCI.2018.8554658
Baglieri, D., & Consoli, R. (2009). Collaborative innovation in tourism: managing virtual communities. The TQM Journal, 21(4), pp. 353–364. https://doi.org/10.1108/17542730910965065
Baregheh, A., Rowley, J., & Sambrook, S. (2009). Towards a multidisciplinary definition of innovation. Management Decision, 47(8), pp. 1323–1339. https://doi.org/10.1108/00251740910984578
Brandão, A. F. F. A. (2014). Inovação em Turismo: O Papel dos Sistemas Regionais de Inovação. Universidade de Aveiro. Retrieved from https://ria.ua.pt/handle/10773/12608
Bryman, A., Bell, E. (2015). Business research methods. 4th edition. Oxford University Press: Oxford, UK.
Dann, G.M.S. (1977). Anomie, Ego-Enhancement and Tourism. Annals of Tourism Research, 4(4), pp. 184-194. https://doi.org/10.1016/0160-7383(77)90037-8
Decelle, X. (2004). A Conceptual and Dynamic Approach to Innovation in Tourism. OECD Library. Retrieved from http://www.innonatour.usv.ro/docs/A Conceptual and Dynamic Approach to Innovation in Tourism.pdf
Dickey, I.J., & Lewis, W.F. (2010). An overview of digital media and advertising In Easting, M.S., Daugherty, T. a& Burns, N.M. (Eds), Handbook of Research on Digital Media and Advertising: User Generated Content Consumption, IGI Global: New York, pp. 1-31. https://doi.org/10.4018/978-1-60566-792-8.ch001
Estevão, C., Fernandes, C., & Ferreira, J. J. M. (2010). Inovação no sector do turismo: Proposta de um modelo conceptual para o desenvolvimento regional. Revista Turismo & Desenvolvimento, 3(13,14), pp. 1077–1078. Retrieved from http://revistas.ua.pt/index.php/rtd/article/view/9497
Faché, W. (2000). Methodologies for innovation and improvement of services in tourism. Managing Service Quality: An International Journal, 10(6), pp. 356–366. https://doi.org/10.1108/09604520010351185
Ferreira, D. (2012). O contributo das redes sociais para a experiência em turismo. Universidade da Beira Interior. Retrieved from https://ubibliorum.ubi.pt/bitstream/10400.6/ 3170/1/O contributo das redes sociais para a experiência em turismo.pdf
Fritsch, M. (2017). The theory of economic development – An inquiry into profits, capital, credit, interest, and the business cycle. Regional Studies, 51(4), pp. 654–655. https://doi.org/10.1080/00343404.2017.1278975
Germann Molz, J. (2010). Performing global geographies: Time, space, place and pace in narratives of round-the-world travel. Tourism Geographies, 12(3): pp. 329–348. https://doi.org/10.1080/14616688.2010.494684
Gorni, P., Dreher, M., & Machado, D. (2009). Inovação em serviços turísticos: a percepção desse processo em agências de viagens. Observatório de Inovação Do Turismo, IV(1), pp. 1–14. Retrieved from http://bibliotecadigital.fgv.br/ojs/ index.php/oit/article/view/5735/4446
Hjalager, A.-M. (1997). Innovation patterns in sustainable tourism: An analytical typology. Tourism Management, 18(1), pp. 35–41. https://doi.org/10.1016/S0261-5177(96)00096-9
Hjalager, A.-M., & Nordin, S. (2011). User-driven Innovation in Tourism — A Review of Methodologies. Journal of Quality Assurance in Hospitality & Tourism, 12(4), pp. 289–315. https://doi.org/10.1080/1528008X.2011.541837
Ho, C., Lin, M., & Chen, H. (2012). Web users' behavioural patterns of tourism information search: From online to offline. Tourism Management, 33(6), pp. 1468–1482. https://doi.org/10.1016/j.tourman.2012.01.016
Jacob, M., Tintoré, J., Aguiló, E., Bravo, A., & Mulet, J. (2003). Innovation in the tourism sector: results from a pilot study in the Balearic Islands. Tourism Economics, 9(3), pp. 279–295. https://doi.org/10.1177/135481660300900303
Jacobsen, J. K. S., & Munar, A. M. (2012). Tourist information search and destination choice in a digital age. Tourism Management Perspectives, 1(1), pp. 39–47. https://doi.org/10.1016/j.tmp.2011.12.005
Kaldeen, M. (2019). Factors that Trigger the Use of Social Media Tools, Applications and Networks of Tourist. ICCCT 2019 Proceedings of the 3rd International Conference on Computing and Communications Technologies, 8824837, pp. 183-186. https://doi.org/10.1109/ICCCT2.2019.8824837
Kietzmann, J.H., Hermkens, K., McCarthy, I.P., & Silvestre, B.S. (2011). Social media? Get serious! Understanding the functional building blocks of social media. Business Horizons, Vol. 54 No. 3, pp. 241-251. https://doi.org/10.1016/j.bushor.2011.01.005
Lemos, C. (2000). Inovação na Era do Conhecimento. CGEE - Parcerias Estratégicas, 5(8), pp. 157–179. Retrieved from http://seer.cgee.org.br/index.php/parcerias_estrategicas/article/viewFile/104/97
Liu, Y., Li, C., McCabe, S., & Xu, H. (2019). How small things affect the big picture?: The effect of service product innovation on perceived experience value. International Journal of Contemporary Hospitality Management, 31(7), pp. 2994–3014. https://doi.org/10.1108/IJCHM-10-2017-0655
Lino, S. M. A. (2012). Influência das redes sociais no marketing e na relação com os consumidores das empresas de cosmética B2C: O caso português. ISCAL - Instituto Superior de Contabilidade e Administração de Lisboa. Retrieved from https://repositorio.ipl.pt/handle/10400.21/2432
Llodra-Riera, I., Martínez-Ruiz, M.P., Jiménez-Zarco, A.I., & Izquierdo-Yusta, A. (2015). Assessing the influence of social media on tourists’ motivations and image formation of a destination. International Journal of Quality and Service Sciences, Vol. 7 No. 4, pp. 458-482. https://doi.org/10.1108/IJQSS-03-2014-0022
Lopes, R., Abrantes, J. L., & Kastenholz, E. (2014). Innovation, tourism and social networks. Revista Turismo & Desenvolvimento, (21/22), pp. 151–154. Retrieved from https://www.ua.pt/ReadObject.aspx?obj=34977
Mariani, M., Di Felice, M. & Mura, M. (2016). Facebook as a destination marketing tool: Evidence from Italian regional Destination Management Organizations. Tourism Management, 54, pp. 321-343. https://doi.org/10.1016/j.tourman.2015.12.008
Maslow, A.H. (1943). A Theory of Human Motivation. Psychological Review, Vol. 50, pp. 370-396. https://doi.org/10.1037/h0054346
Matos, A., Pinto, B., Barros, F., Martins, S., Martins, J., Au-Yong-Oliveira, M. (2019). Smart Cities and Smart Tourism: What Future Do They Bring? WorldCist’19, La Toja Island, Spain, 16-19 April, Á. Rocha et al. (Eds.), New Knowledge in Information Systems and Technologies, Advances in Intelligent Systems and Computing (Book of the AISC series), Vol. 932, pp.358–370, Springer Nature Switzerland AG. https://doi.org/10.1007/978-3-030-16187-3_35
Morris, L. (2011). The Innovation Master Plan: The CEO’s Guide to Innovation. Innovation Academy.
Moscardo, G. (2008). Sustainable tourism innovation: Challenging basic assumptions. Tourism and Hospitality Research, 8(1), pp. 4–13. https://doi.org/10.1057/thr.2008.7
Oakshott, L. (2016). Essential quantitative methods - For business, management and finance. Palgrave: London, UK. https://doi.org/10.1007/978-1-137-51856-9
OECD. (2006). Innovation and Growth in Tourism. https://doi.org/10.1787/9789264025028-en
Oliveira, A. (2015). O papel das redes sociais para as empresas de turismo no espaço rural: guia de boas práticas. Instituto Politécnico de Viana do Castelo. Mestrado em Turismo, inovação e desenvolvimento. https://doi.org/10.25145/j.pasos.2017.4.004
Oliveira, A., Correia, A. I., & Fernandes, C. (2017). A utilização das redes sociais na perspetiva das empresas de turismo em espaço rural. Revista de Turismo y Patrimonio Cultural, 15(4), pp. 807–822. Retrieved from http://pasosonline.org/Publicados/15417/PS417_04.pdf
Oliveira, M.A. (2014). Destination innovation and Superstar spillover effects on tourism – The entrepreneurial CR7 Museum and Ballon d’Or 2013 winner Cristiano Ronaldo. Revista Turismo & Desenvolvimento / Journal of Tourism and Development, 3(21/22), pp. 73-82.
Parent, M., Plangger, K., Bal, A. (2011). The new WTP: Willingness to participate. Business Horizons, 54(3), 219-229. https://doi.org/10.1016/j.bushor.2011.01.003
Peters, M., & Pikemaat, B. (2006). Innovation in Tourism. Journal of Quality Assurance in Hospitality & Tourism, 6(3–4), pp. 1–6. https://doi.org/10.1300/J162v06n03_01
Pike, S. & Page, S. (2014). Destination marketing organizations and destination marketing: a narrative analysis of the literature. Tourism Management, 41, pp. 202-227. https://doi.org/10.1016/j.tourman.2013.09.009
Rodríguez‐Vázquez C., Martínez Fernández V.A., Armijos‐Valdivieso R. & Mahauad‐Burneo MD. (2017). Social Networks and their Role in the Promotion of Emerging Tourist Destinations: The Case of the Area 7 of Ecuador. In: Freire F., Rúas Araújo X., Martínez Fernández V., García X. (eds) Media and Metamedia Management. Advances in Intelligent Systems and Computing, vol 503. Springer, Cham. https://doi.org/10.1007/978-3-319-46068-0_40
Rosa, N. (2010). O Impacto das Redes Sociais no Marketing: Perspetiva Portuguesa. Universidade Técnica de Lisboa. Retrieved from https://www.repository.utl.pt/bitstream/ 10400.5/2443/1/Main.pdf
Santos, G., Cabral, B., Gosling, M., & Christino, J. (2017). As redes sociais e o turismo: uma análise do compartilhamento no Instagram do Festival Cultura e Gastronomia de Tiradentes. RITUR - Revista Iberoamericanade Turismo, 7(2), pp. 60–85. Retrieved from http://www.seer.ufal.br/index.php/ritur/article/ view/3126/2652
Schumpeter, J. (1983). The Theory of Economic Development. An Inquiry into Profits, Capital, Credit, Interest, and the Business Cycle (10th ed.). Transaction Publishers.
Shih, C.C., Lin, T.M.Y., Luarn, P. (2014). Fan-centric social media: The Xiaomi phenomenon in China, Business Horizons, 57(3), 349–358. https://doi.org/10.1016/j.bushor.2013.12.006
Sørensen, F. (2007). The Geographies of Social Networks and Innovation in Tourism. Tourism Geographies, 9(1), pp. 22–48. https://doi.org/10.1080/14616680601092857
Sousa, C. (2014). A Influência da Internet na escolha de um Destino Turístico. Cogitur, Journal of Tourism Studies, (5), pp. 143–156. Retrieved from https://revistas.ulusofona.pt/ index.php/jts/article/view/4430
Souza, L. H. de, Kastenholz, E., & Barbosa, M. de L. de A. (2016). Inovação Disruptiva no Turismo: o caso das hospedagens domiciliares promovidas pela Web 2.0. Rev. Anais Bras. de Est. Tur./ ABET, 6(2), pp. 58–68. Retrieved from https://periodicos.ufjf.br/index.php/abet/article/view/3118
Vieira, J. M. (2011). Inovação no Turismo: um processo catalisador de desenvolvimento. Journal of Tourism Studies COGITUR, (4), pp. 133–143. Retrieved from http://recil.grupolusofona. pt/handle/10437/1897
Weiermair, K. (2006). Prospects for Innovation in Tourism: Analyzing the Innovation Potential Throughout the Tourism Value Chain. Journal of Quality Assurance in Hospitality & Tourism, 6(3–4), pp. 59–72. https://doi.org/10.1300/J162v06n03_04
World Tourism Organization (2016). UNWTO World Tourism Highlights. UNWTO: Madrid
World Tourism Organization (2018). UNWTO World Tourism Highlights, UNWTO: Madrid
World Tourism Organization & Global Tourism Economy Research Centre (2014). UNWTO/GTERC Annual Report on Tourism Trends, UNWTO: Madrid.
Xiang, Z., & Gretzel, U. (2010). Role of social media in online travel information search. Tourism Management, 31(2), pp. 179–188. https://doi.org/10.1016/j.tourman.2009.02.016
Yousaf, A., Amin, I. & Santos, J.A.C. (2018). Tourists’ Motivations to Travel: A Theoretical Perspective on the Existing Literature. Tourism and Hospitality Management, Vol. 24, No. 1, pp. 197-211. https://doi.org/10.20867/thm.24.1.8
Downloads
Published
How to Cite
Issue
Section
License
Policy for Journals/Articles with Open Access
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are permitted and encouraged to post links to their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work
Policy for Journals / Manuscript with Paid Access
Authors who publish with this journal agree to the following terms:
- Publisher retain copyright .
- Authors are permitted and encouraged to post links to their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work .