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Abstract - Ethnography and Management Talent as a Tools to Knowledge Sharing in the Consulting Sector
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Abstract: The goal of this paper was to understand if the current KM practices in a consultancy organization met what the workers preferred and in what way ethnography could be integrated in these practices and give guidelines for future studies where it can be integrated in the talent management process. The results showed an organization with employees willing to share their knowledge and obtain it through methods that involve the participative observation employed in ethnography as in the Socialization process of the SECI Model. Keywords: Ethnography, Knowledge Management, Consultancy, Anthropology, Talent Management. |
Abstract - Organizational Culture and Quality Management Practices in the Hospital Sector
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Abstract: Research in the healthcare sector is a particular relevant topic as a contribution to the development of patient care service improvement. This research focuses the identification and understanding of the organizational culture dimensions and its relation with the quality management practices in the hospital sector. A case-based research was implemented in two major public hospitals, with quantitative and qualitative methods, through multivariate and thematic analysis. Our findings allows us to postulate that the existence and intensity of a particular set of organizational culture dimensions was a catalyst factor of different realities in the implementation and development of the quality management systems in those hospitals. We believe that we were able to reach valid advice for practitioners, and also ensuring a contribution to knowledge, reinforcing the value of the contingency approach to quality management and taking relevant steps towards theory building about the links between organizational culture and quality management in the healthcare services, particularly in the hospital sector. Keywords: Organizational Culture, Quality Management, Quality Management System, Healthcare. |
Abstract - The Effect of Incorporating a Human Capital’s Analysis into Strategic Planning
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Abstract: This paper gains a better understanding about the relation between Business Strategy and Human Capital and of how the introduction of a clear human capital analysis in early stages of strategic planning impact Strategy Execution and the company’s achieved results. The findings show that Human Capital and Business Strategy have an intimate relationship. In fact, through literature review, surveys and interviews we were able to understand not only that the alignment between a company’s human capital and its outline strategy is critical for strategy implementation and execution but also that the use of a Human Capital Analysis, along with other management tools, in strategic planning helps to maximize the efficiency of achieved results, on one hand, by enabling to design more realistic and doable strategies, it helps to align the strategy with the company’s human capital strengths and weaknesses in order to reduce the strategy execution GAP allowing maximizing the efficiency of achieved results and, on other hand, by enabling the right alignment between who defines the corporate strategy and who implements it, it helps the whole company´s human capital become more productive and productive people don’t waste time or resources allowing maximizing the efficiency of achieved results. The study’s conclusions point towards the need of rethinking the classic tools used in strategic planning, in order to diminish the Strategy Execution GAP and to help companies achieving better results. Keywords: Business Strategy, Human Capital, Strategic Planning. |
Abstract - Does Auditor Objectivity Impact on the Relationship Between Information Technology and Efficiency and Effectiveness of Auditing: Evidence from Iraq
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Abstract: This work aims to determine the effect of information technology on effectiveness and efficiency of auditors in the context of non-profit organizations in Iraq. Also to investigate the mediating influence on the relationship between information technology and the audit process’ effectiveness and efficiency. The study framework was based on those reported in literature pertaining to the unified theory of acceptance and use of technology (UTAUT). The target population in this work are auditors of Iraqi non-profit organizations. 354 questionnaires were sent to the participants, however, only 262 were returned and deemed applicable for this work, which culminates in a 74.3 percent response rate. SPSS (Statistical Package of Social Science) version 24 was utilized to examine the research model. The data were processed using many statistical techniques, such as (Descriptive Statistics, Correlations Analysis and Multiple Regressions). The study found that there is a significant influence on the auditors’ objectivity due to their role as a mediator on the relationship between IT and auditing non-profit organizations. The findings also confirmed that the auditors are required to upgrade their knowledge vis-à-vis computerized information systems to plan, direct, supervise, and review the performed tasks. The implications of these findings in this work are significant for managers and auditors, while also providing insights and encouraging evaluation of computerized accounting systems. Keywords: Information technology, auditor objectivity, efficiency and effectiveness of auditing. |
